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About Returns Policy

activaboualaa.com has a returns policy, where you can request to return a product purchased on the website for refund within 30 days of its delivery. Our returns policy is subject to activaboualaa.com terms and conditions of purchase.

If the product you receive is damaged, defective, counterfeit or not as described on the website, subject to return of the affected product to us within 30 days of its delivery and satisfaction of our assessment and validation process, you will be entitled to receive a full refund of the price paid for the product,. If you change your mind after delivery of a product purchased by you on activaboualaa.com, you can also return the product to us for a refund within 30 days of its delivery except in respect of:

  • Clearance items clearly marked as non-returnable
  • Products with their retail packaging, seals or boxes opened or missing and any tags or labels which were attached
  • Products that fall into the below product types,
    • Socks
    • Swimwear

Refunds will be done only through the Original Mode of Payment

For refunds and returns kindly contact us on +20 10 172 044 40

Note: All items which are returned will be assessed and validated before they are accepted for a refund.
If the stated issue is not found in the product you return, or if you return a product otherwise not eligible for refund as listed above, the product will be sent back to you and your claim for a refund will be rejected